FAQ
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Frequently Asked Questions
Yes. If you receive a damaged or defective kids’ toy, we offer a free replacement after verification.
3. How long does replacement approval take?
Replacement requests are usually reviewed and approved within 24–48 hours after we receive the required details.
No. If the replacement is due to a damaged, defective, or wrong item delivered, we bear the shipping cost.
Once approved, the replacement product will be shipped within 2–4 business days and delivered as per your location.
Yes. If a replacement is not available, you may choose a refund to your original payment method.
No. Products that are used, misused, or damaged after delivery are not eligible for replacement.
If you receive a wrong item, please contact us immediately. We will arrange a free replacement as soon as possible.
Yes. Replacement requests must be raised within 7 days of delivery.
You can reach us using the details below:
📧 Email: naeshsingh013@gmail.com
📞 Phone: 7380491064